A day after Nigella Lawson was brought to Wellington to
controversially film a Whittaker's chocolate advertisement, the Porirua
chocolate factory welcomed another overseas guest. Rose Boatemaa Mensah,
a Ghana cocoa farmer, didn't attract the same level of media scrutiny
as Lawson, a UK celebrity chef, but her visit also revealed how far
Whittaker's has come since the family-owned company began making
chocolate back in 1896.
Whittaker's is embracing the trend for traceability in food
products, along with fair trade, and it was in that context that it
welcomed Boatemaa Mensah to tour its factory floor.
The 30-year-old
cocoa farmer grows cocoa beans on 7.5 acres of land in Brong Ahafo,
Ghana, and she's part of the Kuapa Kokoo Farmers' Union, so her products
receive a fair price and the fair trade premium is invested back into
her community.
Since Boatemaa Mensah joined the co-op she has undergone training to
make her farm more productive – in pre-fair trade days, she harvested
12 bags of cocoa beans each year; today, the yield has grown to 64 bags a
year.
Some of those cocoa beans end up here, in this factory sprawling
over an industrial site on the Porirua hillside, where New Zealanders'
favourite chocolate brand is produced in a slick, round-the-clock
operation.
In the past decade, Whittaker's has expanded to bring in
top-of-the-line machinery that whirs away efficiently, while the number
of staff sorting peanuts, packing chocolate bars and peanut slabs, and
working in the architecturally-designed offices, has risen from 30 to
100.
There's no Willy Wonka at the door or an Oompa Loompa in sight –
instead, Whittaker's is a modern operation, where all visitors and staff
have to don white coats and hair nets. The smell of chocolate pervades
everywhere, sickly sweet in some rooms, and slightly acidic in others,
depending on the production stage.
Matt and Holly Whittaker are fourth-generation Whittakers, who grew
up eating chocolate bars off the production line as kids. Matt jokes
that he ate his share of K-Bars, too, in the days when the company was
best known for its peanut slabs.
These days, the machines are going at the rate of knots making
chocolate blocks. Holly, company brand manager, points to a machine
which is batch-roasting beans from Ghana, 160 kilograms of beans at a
time.
If you munch into a bar of Whittaker's chocolate, most of the beans
will have come from Ghana, many from the co-op that Boatemaa Mensah
belongs to. To get to that stage, a cocoa plant takes three years to
produce fruit, so it's a long process.
Whittaker's also sources a small quantity of cocoa beans from
Madagascar. Its Creamy Milk and 72 per cent Dark Ghana bars, now its
biggest sellers, have been Fairtrade-certified since 2009 and 2012
respectively.
"Our peanut slabs are still our most iconic, quintessential product,
but our hero range is now our blocks, and the best performers of those
are the Creamy Milk blocks," explains Holly, picking up a handful of
cocoa beans.
Later, we reach a sorting machine which she describes as "like a
chocolate car park". Blocks of chocolate are whizzing around off the
production line.
In another part of the factory, women are sorting peanuts, while
wrapped blocks are being packed into boxes. A shiny new machine makes
Creamy Milk chocolate at 18 microns rather than the old days of 35
microns - in chocolate speak, that means it's silky and smooth and
literally does melt in the mouth.
As sales manager, Matt is responsible for the firm's 15 markets.
Whittaker's has recently started a trial in China, stocking Walmart's
400 stores with its chocolate bars.
Despite the firm's growth, we still don't eat as much chocolate as
United Kingdom residents – 3.5 kilograms per head of population here,
compared with 10kg in the UK – so there's potential to get us indulging
even more. Even though Whittaker's has recently bought an adjoining
block of land on which to expand, it's a tiny chocolate maker compared
with chocolate giants like Cadbury and Lindt.
Boatemaa Mensah explains that her cocoa beans go to the UK and that
the fair trade premium has helped fund community projects, such as a
mobile health centre which visits once every three months. Also a
teacher at her local primary school, it's her dream that her community
will have a permanent health clinic.
The West African nation is the second largest cocoa producer in the
world, behind the Ivory Coast - 85,000 people make up the co-op that
Boatemaa Mensah belongs to, out of 800,000 cocoa farmers in Ghana.
Back home, the farmer, her husband and two children don't eat
chocolate as it's not for sale like it is here. But she left New Zealand
with bags of Whittaker's chocolate to share with family and friends
back home. "It's my first time out of my country," she smiles, "and my
first time visiting a factory where chocolate from my beans is made."
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