Regulators around the world must take action against the
anti-competitive business and lobbying practices of Western Union and
MoneyGram in Africa, said the CEO of UK-based WorldRemit, a global
online money transfer business.
Dr Ismail Ahmed, former adviser to the United Nations, was speaking
following the launch of the 2014 Africa Progress Panel report.
“The remittance ‘super racket’, as highlighted by Mr Annan and the
Africa Progress Panel report, has plagued some of the poorest
communities in Africa for far too long. Western Union and MoneyGram
operate a money transfer duopoly in many countries, charging
extortionate fees which eat into vital payments for developing
economies,” said Dr Ahmed.
“In certain remittance corridors, prices are so high that as much as 70
per cent of the total transaction can be lost. The report says that, on
average, a transfer of $200 to sub-Saharan Africa loses $25, or 12 per
cent of the total transaction. The reality of the situation is that many
sub-Saharan migrants send much smaller amounts than $200 on a regular
basis and so lose a much higher percentage of the payment.
“In fact, the technology already exists to dramatically reduce fees on
remittances to Africa. Remittance firms that operate online or
mobile-only remittance models have much lower operating costs and more
streamlined infrastructures than the traditional agent-based model of
Western Union or MoneyGram, and subsequently can reduce fees for users,”
he added.
“The report also cites financial inclusion as a major problem for money
transfer in Africa. In rural parts of Africa, great swathes of the
population do not have access to traditional financial institutions but
do have mobile phones. Mobile payments innovations, such as M-PESA in
Kenya and Tanzania, can provide a quick and secure means for unbanked
Africans to receive money transfer from friends and family abroad,” Dr
Ahmed continued.
“However, technology alone cannot solve the African remittance problem.
Regulators in African nations must take a strong stance against the
anti-competitive practices of the big money transfer organisations.
Western Union in particular holds such a large market share in some
parts of Africa that it forces local banks to sign exclusivity deals
preventing them from dealing with other money transfer firms. This
allows Western Union to charge cripplingly high fees and stifle
competition.
“In ‘send’ countries such as Europe and North America, regulators must
ensure that they are not swayed by powerful money transfer lobbying
groups which exist to protect the interests of the market incumbents,”
he added.
“In the last few years we have already seen innovative money transfer
firms emerge which use technology to offer dramatic improvements on the
Western Union and MoneyGram offerings, such as transparent and low
pricing, a multitude of pay in and pay out options, and almost instant
payments.
But innovations in technology are not enough to break the money
transfer monopolies in Africa. Africans deserve a fairer deal on money
transfers. To achieve this, governments as well as technology must
provide the solution,” Dr Ahmed concluded.
Dr Ahmed, an African himself, is a leading expert on remittances. In
the early 2000s he was appointed as compliance adviser to the United
Nations Remittance Programme. The programme was mandated by the UN
Security Council under the stewardship of Kofi Annan, who launched the
2014 Africa Progress Panel report.
WorldRemit offers a wide range of options to send and receive payments.
It is headquartered in London, UK, and has regional offices in the US,
Canada, Australia, New Zealand and Hong Kong. – TradeArabia News Service
Regulators around the world must take action against the
anti-competitive business and lobbying practices of Western Union and
MoneyGram in Africa, said the CEO of UK-based WorldRemit, a global
online money transfer business.
Dr Ismail Ahmed, former adviser to the United Nations, was speaking following the launch of the 2014 Africa Progress Panel report.
“The remittance ‘super racket’, as highlighted by Mr Annan and the Africa Progress Panel report, has plagued some of the poorest communities in Africa for far too long. Western Union and MoneyGram operate a money transfer duopoly in many countries, charging extortionate fees which eat into vital payments for developing economies,” said Dr Ahmed.
“In certain remittance corridors, prices are so high that as much as 70 per cent of the total transaction can be lost. The report says that, on average, a transfer of $200 to sub-Saharan Africa loses $25, or 12 per cent of the total transaction. The reality of the situation is that many sub-Saharan migrants send much smaller amounts than $200 on a regular basis and so lose a much higher percentage of the payment.
“In fact, the technology already exists to dramatically reduce fees on remittances to Africa. Remittance firms that operate online or mobile-only remittance models have much lower operating costs and more streamlined infrastructures than the traditional agent-based model of Western Union or MoneyGram, and subsequently can reduce fees for users,” he added.
“The report also cites financial inclusion as a major problem for money transfer in Africa. In rural parts of Africa, great swathes of the population do not have access to traditional financial institutions but do have mobile phones. Mobile payments innovations, such as M-PESA in Kenya and Tanzania, can provide a quick and secure means for unbanked Africans to receive money transfer from friends and family abroad,” Dr Ahmed continued.
“However, technology alone cannot solve the African remittance problem. Regulators in African nations must take a strong stance against the anti-competitive practices of the big money transfer organisations. Western Union in particular holds such a large market share in some parts of Africa that it forces local banks to sign exclusivity deals preventing them from dealing with other money transfer firms. This allows Western Union to charge cripplingly high fees and stifle competition.
“In ‘send’ countries such as Europe and North America, regulators must ensure that they are not swayed by powerful money transfer lobbying groups which exist to protect the interests of the market incumbents,” he added.
“In the last few years we have already seen innovative money transfer firms emerge which use technology to offer dramatic improvements on the Western Union and MoneyGram offerings, such as transparent and low pricing, a multitude of pay in and pay out options, and almost instant payments.
But innovations in technology are not enough to break the money transfer monopolies in Africa. Africans deserve a fairer deal on money transfers. To achieve this, governments as well as technology must provide the solution,” Dr Ahmed concluded.
Dr Ahmed, an African himself, is a leading expert on remittances. In the early 2000s he was appointed as compliance adviser to the United Nations Remittance Programme. The programme was mandated by the UN Security Council under the stewardship of Kofi Annan, who launched the 2014 Africa Progress Panel report.
WorldRemit offers a wide range of options to send and receive payments. It is headquartered in London, UK, and has regional offices in the US, Canada, Australia, New Zealand and Hong Kong. –
Dr Ismail Ahmed, former adviser to the United Nations, was speaking following the launch of the 2014 Africa Progress Panel report.
“The remittance ‘super racket’, as highlighted by Mr Annan and the Africa Progress Panel report, has plagued some of the poorest communities in Africa for far too long. Western Union and MoneyGram operate a money transfer duopoly in many countries, charging extortionate fees which eat into vital payments for developing economies,” said Dr Ahmed.
“In certain remittance corridors, prices are so high that as much as 70 per cent of the total transaction can be lost. The report says that, on average, a transfer of $200 to sub-Saharan Africa loses $25, or 12 per cent of the total transaction. The reality of the situation is that many sub-Saharan migrants send much smaller amounts than $200 on a regular basis and so lose a much higher percentage of the payment.
“In fact, the technology already exists to dramatically reduce fees on remittances to Africa. Remittance firms that operate online or mobile-only remittance models have much lower operating costs and more streamlined infrastructures than the traditional agent-based model of Western Union or MoneyGram, and subsequently can reduce fees for users,” he added.
“The report also cites financial inclusion as a major problem for money transfer in Africa. In rural parts of Africa, great swathes of the population do not have access to traditional financial institutions but do have mobile phones. Mobile payments innovations, such as M-PESA in Kenya and Tanzania, can provide a quick and secure means for unbanked Africans to receive money transfer from friends and family abroad,” Dr Ahmed continued.
“However, technology alone cannot solve the African remittance problem. Regulators in African nations must take a strong stance against the anti-competitive practices of the big money transfer organisations. Western Union in particular holds such a large market share in some parts of Africa that it forces local banks to sign exclusivity deals preventing them from dealing with other money transfer firms. This allows Western Union to charge cripplingly high fees and stifle competition.
“In ‘send’ countries such as Europe and North America, regulators must ensure that they are not swayed by powerful money transfer lobbying groups which exist to protect the interests of the market incumbents,” he added.
“In the last few years we have already seen innovative money transfer firms emerge which use technology to offer dramatic improvements on the Western Union and MoneyGram offerings, such as transparent and low pricing, a multitude of pay in and pay out options, and almost instant payments.
But innovations in technology are not enough to break the money transfer monopolies in Africa. Africans deserve a fairer deal on money transfers. To achieve this, governments as well as technology must provide the solution,” Dr Ahmed concluded.
Dr Ahmed, an African himself, is a leading expert on remittances. In the early 2000s he was appointed as compliance adviser to the United Nations Remittance Programme. The programme was mandated by the UN Security Council under the stewardship of Kofi Annan, who launched the 2014 Africa Progress Panel report.
WorldRemit offers a wide range of options to send and receive payments. It is headquartered in London, UK, and has regional offices in the US, Canada, Australia, New Zealand and Hong Kong. –
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