Mtn Ghana launches Fast and Free Facebook Mobile Access with (o.facebook.com/mtngh)

MTN Ghana has launched a new facebook page that allows its customers to interact with the company on facebook absolutely free of charge.

Chief Marketing Officer of MTN Ghana, Rahul De told Adom News it would be an avenue for MTN to also address customer queries online.

“Facebook is a place where a phenomenally huge numbers of people have access to the internet and what we intend to do is to address queries online on o.facebook.com/mtngh so that if other customers have similar queries, they also have access to the answers, unlike when customers call 111 and the answers given benefits only one person at a time,” he said.

The launch was virtual, and the first telecom service done live on radio and online simultaneously. A group of telecoms and ICT journalists were given an experiential session of how the new MTNGhana facebook page worked.

Rahul De noted that in-house research showed that several Ghanaians, most of whom were MTN customers had facebook accounts and had been browsing a lot on facebook, but also wanted the opportunity to do so for free.

Yet when using the mobile internet, people around the world face two main challenges—sometimes the experience is too slow to be fun and the cost of data plans and understanding them can be daunting. We have designed 0.facebook.com to help solve these two barriers and we hope that even more people will discover the mobile Internet with Facebook as a result.

Collaborating with operators from around the world, we developed this new mobile site with two main attributes:

It's fast: 0.facebook.com includes all the key features of our standard mobile site m.facebook.com. Users can update their status, view their News Feed, like or comment on posts, send and reply to messages, or write on their friends' Wall just as they do on Facebook.com. Rather than making photos viewable on 0.facebook.com, we put the photos one click away so they don't slow down the experience. You can still view any photos on Facebook if you want but your regular data fees will apply.

It's free: Thanks to the help of mobile operators we collaborated with, people can access 0.facebook.com without any data charges. Using 0.facebook.com is completely free. People will only pay for data charges when they view photos or when they leave 0.facebook.com to browse other mobile sites. When they click to view a photo or browse another mobile site a notification page will appear to confirm that they will be charged if they want to leave 0.facebook.com


We're launching 0.facebook.com in partnership with more than 50 mobile operators around the world, listed below.